Can I test the market with a small batch?
Yes. Trial orders with low MOQ are welcome.
What payment terms do you accept?
T/T preferred (30% deposit, 70% before shipment). Other terms negotiable for long-term partners.
Can you customize packaging for retail or drop shipping?
Yes. We offer both retail-ready packaging and neutral cartons. Drop-shipping services available upon request.
What incoterms do you offer?
We support FOB, CIF, EXW, DDP — flexible per your needs.
Can I use my own forwarder or warehouse?
Yes. We’re happy to coordinate with your preferred logistics partners.
What is your return & warranty policy?
All racks come with a 12-month warranty. In case of quality issues, we provide replacements, refunds, or credit toward future orders.
